Our team of professional mystery shoppers will interact with management and associates, make a purchase and / or return your products. Spread across all retail and hospitality sectors we can assess your  companies approach to industry-specific  factors including fitting room interaction, ordering food and drinks, review your customer service  or independently check your staffing levels at peak trading times.  

 

We will work with you to assess the right approach that will give you the detailed information you need, all on an easy to navigate dashboard. 

Our programs are designed to evaluate your Standard Operating Procedures (SOP's), and staff and management interaction with the public - your customers. 

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Due to local laws, some services advertised are not available in all regions / countries.

 Co-Sourced / Outsourced Retail Loss Prevention - Risk Management - Investigation